Common Reasons Your Wall Socket Has Stopped Working (And What You Can Do About It)

Chances are you're reading this because your wall socket has suddenly stopped working and you're wondering whether it’s a quick DIY fix or something more serious. You're not alone, because power outlet issues are one of the most common household electrical problems we get callouts for, and while some can be solved with a simple check, others may require a licensed electrician.

Let’s look at the most likely causes, see if you can fix it yourself, and when it’s time to call in the pros.

First Things First: Is It Just That One Socket?

The first thing to do is check whether the problem is isolated. Try plugging another device into the same socket. If it doesn’t work, test that device in a nearby outlet to see if that outlet is not working. If it works elsewhere, chances are the issue is with the original socket, not the appliance.

We know this might sound obvious, and perhaps you've already taken this step, but you'd be amazed at how many people don't. This simple test helps you rule out whether it’s a faulty device, a single outlet problem, or something more widespread like a circuit issue.

Common Reasons a Wall Socket Stops Working

Now, let’s dive into the most common reasons your wall socket may have stopped working, and what you can do about each one.

Tripped Circuit Breaker

You've likely heard of this before, and it's one of the easiest issues to check.

Head to your switchboard and see if any breakers have flipped to the OFF position on the electrical panel. If so, flick it back on. If the breaker trips again immediately, avoid using that socket and contact an electrician.

Blown Fuse (in older homes)

This is mainly for older homes that still use ceramic fuses rather than modern breakers. If that sounds like you, you’ll need to check if the fuse has blown in the fuse box. Look for broken fuse wire or discolouration. Replacing a fuse can be a DIY job if you're confident, but we find most customers are nervous doing this. Plus, upgrading to a circuit breaker system is a safer long-term solution.

Faulty Appliance

We know you've already tested this, but it's worth repeating, because quite often it’s not the socket but what’s plugged into it. A faulty appliance can trip safety switches or breakers. Unplug everything and test the socket with a known working device. If the outlet now works, your appliance may be the culprit.

Loose Wiring or Damaged Socket

Sometimes you can see the problem already. If the socket feels loose, sparks, or has visible burn marks, it could be due to internal electrical wiring issues. This is not a DIY fix. Turn off the power to the outlet at the switchboard to prevent electrical fires and call a professional electrician immediately.

GFCI or Safety Switch Activation

In Australia, safety switches (also known as RCDs or GFCI outlets) protect against electric shock. If one trips, it cuts power to specific outlets. Check your switchboard for a tripped safety switch and reset it. If it keeps tripping, it could be due to a faulty appliance or wiring fault.

Overloaded Powerboard or Circuit

Using multiple high-powered devices on a single powerboard or circuit can overload it. You've probably heard those buzzing sounds or felt warm plugs. These are telltale signs that the power socket is struggling to keep up. Spread out your appliances and avoid piggybacking powerboards to reduce risk.

Worn-Out or Damaged Socket

Sockets wear out over time, especially in older homes, and you can usually tell. Look for cracks and discolouration. A worn socket can be a fire risk, so we suggest replacing it with the help of a qualified electrician. If you suspect other sockets are old but not yet faulty, it could be cheaper in the long run just to have them all replaced in the one callout.

Poor Installation

Sometimes we get called out to fix dodgy electrical work left behind by previous sparkies. Unlicensed electricians who complete rushed and non-compliant installations can cause problems that only surface months—or even years—later. Loose connections, mixed-up wiring, or improperly secured outlets can all lead to sockets that stop working or become unsafe.

How to Troubleshoot Safely & Restore Power

Some of this may sound familiar, but when it comes to electrical safety, it's worth recapping. There are a few simple checks you can do before calling in the pros:

• Test the socket with a known working appliance to rule out a faulty device.
• Try nearby outlets. If they’re also dead, the issue may be bigger than a single socket.
• Unplug other devices from the same powerboard or circuit to avoid overload.
• Check your switchboard for any tripped circuit breakers or safety switches.

But anything beyond these basic steps, it's best to leave it to a licensed electrician. While a lot of work around the house can be DIY, when you're dealing with electrical work, it isn’t just dangerous—it’s illegal in Australia.

There's a reason electricians go through years of training before becoming fully licensed. If the problem persists or you're unsure, book a professional inspection.

How to Prevent Future Socket Issues

To keep your power points in good shape, remember to avoid overloading them with too many devices on power boards, especially high-wattage appliances like TVs and lamps. Consider using surge protectors to guard against voltage spikes or a ground fault circuit interrupter. However, the best thing you can do is book regular electrical safety checks, especially in older homes. A quality electrician spots potential issues early, keeping your system safe and compliant.

When to Call a Licensed Electrician

If you've tried DIY and your socket issues persist, or show signs like burning smells, sparking, or heat, it's time to call in the pros. DIY electrical system fixes beyond basic checks can be dangerous, and it's illegal to carry out electrical work without a licence. For safe, compliant repairs or new power point installations, and peace of mind, speak with a licensed electrician from Easther Electrical.

FAQs

Why does only one socket stop working?

It’s often due to a tripped breaker, faulty wiring, or an issue isolated to that specific outlet.

Can I fix a faulty socket myself?

No, unless you want to get an electrical shock. Licensed electricians are legally required for any electrical repairs in Australia, including faulty wall sockets.

How many appliances can run off one electrical outlet?

It depends on the total power draw, but overloading with multiple heaters or other high-wattage appliances can cause overheating or trips.

Can one bad outlet cause the others not to work?

Yes, especially if the socket not working is on the same circuit or there's a wiring fault upstream.